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847
leads capturados en 5.5 semanas
13s
tiempo de respuesta promedio
45.9%
cobertura fuera de horario
13.5
mensajes promedio por conversacion
A furniture company running WhatsApp ads was generating hundreds of leads per week, but couldn't convert them fast enough. The sales team was overwhelmed, and by the time they responded, most leads had already lost interest. LoopTree AI built a WhatsApp agent that handles the full pre-sales funnel and routes qualified leads directly to the right rep.
Industry
Muebles / Retail
Canal
Catalog Size
1,500+ productos
Period
5.5 semanas de datos
The company was investing heavily in WhatsApp click-to-chat ads. The ads worked: leads were coming in. But ad-generated interest has a very short shelf life. A person clicks an ad, sends a pre-filled "I'm interested" message, and if nobody responds within minutes, that lead is gone.
The sales team couldn't keep up with the volume. They were spending too much time on unqualified leads and not enough on the ones ready to buy. The funnel was leaking at the top, and ad spend wasn't translating into revenue.
Lead volume was growing but conversion was flat. The team couldn't respond fast enough, and there was no pre-filtering in place. Every lead got the same treatment regardless of intent, which meant reps were wasting time on people who were just browsing.
Nearly half of all inbound messages (45.9%) arrived outside business hours. That's 1,272 messages that would have gone completely unanswered without automation. On weekends alone, 221 unique leads reached out. That's 26% of all leads arriving when no human rep was available.
"We were paying for leads that nobody was answering. By the time the team got to them, the interest was gone."
Lider de Operaciones
Empresa de Muebles
We built a WhatsApp AI agent that handles the full pre-sales funnel. When a lead messages in from an ad, the agent responds in seconds, greets them, qualifies their interest, and starts a real product conversation.
The agent is connected to the company's ERP system, giving it access to a live catalog of over 1,500 products. It can search by category, show product images, calculate prices including tax, and recommend options based on what the customer is looking for.
Once a lead is qualified, the agent routes them to the right sales rep through the CRM using round-robin assignment. The rep gets the full conversation context and the customer's requirements, so they can pick up exactly where the agent left off.
In just 5.5 weeks, the agent processed 11,440 messages autonomously and captured 847 leads. That's roughly 22 leads por dia, every day, including weekends and holidays.
These aren't shallow interactions. The average conversation runs 13.5 messages, with the agent sending an average of 10.2 messages per lead. It's actively recommending products, sharing images, and calculating prices. The conversations are real pre-sales engagements, not just greetings.
The sales team now only handles leads that have been qualified and routed. They spend their time closing instead of filtering. Ad spend is finally converting because every lead gets an immediate, informed response.
11,440
mensajes procesados
~22
leads por dia
221
leads de fin de semana
10.2
mensajes del agente por lead
"The agent is having real sales conversations. It's not just answering questions. It's recommending products, showing images, and calculating prices. By the time the lead reaches a rep, they already know what they want."
Lider de Operaciones
Empresa de Muebles
Preguntas comunes sobre calificacion de leads con IA.
The agent handles the full pre-sales conversation: product search, recommendations, pricing, and images. It qualifies the lead and routes them to a human rep for final negotiation and closing.
The agent is synced with the company's ERP system in real time. It searches across 1,500+ productos, retrieves images, and calculates prices with tax included.
Qualified leads are routed through the CRM using round-robin assignment. The rep receives the full conversation history and the customer's requirements so they can pick up immediately.
The agent runs 24/7. In this implementation, 45.9% of all messages came outside business hours. Without the agent, those leads would have been lost entirely.
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Este caso de estudio describe cómo LoopTree AI, una agencia de automatización con IA con sede en Santo Domingo, República Dominicana, construyó un agente de ventas con IA para WhatsApp para una empresa de muebles. El agente calificó 847 leads en 5.5 semanas con un tiempo mediano de respuesta de 13 segundos y 45.9% de cobertura fuera de horario. La implementación incluyó un panel de control personalizado para seguimiento de leads y enrutamiento a representantes de ventas. LoopTree AI se especializa en construir agentes de IA personalizados con paneles de control 360 para empresas en República Dominicana.
